​New Client Appointments

• To secure new client appointments, a non-refundable deposit is required and amount is determined by which service is booked

  • Amount of deposit depending on service is shown on booking system​

  • Deposit is applied towards chosen service

• 24-hr confirmations are sent through email​ or text

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Cancellations + No-Shows

Lashes

• Please give a 24-hr notice to cancel booked appointments to allow other potential clients to fill the spot

• If canceled or rescheduled within 24-hrs, deposit is forfeited or used as rebooking fee

• No-shows forfeit deposit and will be charged a $40 no-show fee in order to book again

Brows

• No-shows forfeit deposit and are charged a $100 rebooking fee

Nails

• New clients get a 10-min grace period

• Cancelled appointments can get credited once with a rescheduled appointment, otherwise deposits are non-refundable

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Late Appointments

• All late arrivals for appointments are subject to late fees determined by artist

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Cancellations w/ Deposits

• Deposits are non-refundable and only transferable if you cancel at least 24-hrs prior to your appointment and immediately reschedule

• Your existing deposit needs a new appointment date and time in order to be transferred over to

• If you fail to reschedule, the deposit is lost and a new deposit will be required when you make a future appointment

• Any cancellation made within 24-hrs of the appointment loses the deposit and a new deposit will be required when you make a future appointment